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The
Rules of Resolve
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Definitions
| Resolve |
The
Christian Mediation and Arbitration Service, its directors,
employees or agents. |
| The
Board |
The
Directors at any particular time of the Christian Mediation
and Arbitration Service. |
| Executive
Director |
The
person who at any particular time is appointed by the Christian
Mediation and Arbitration Service to act on its behalf as Executive
Director. |
| Party |
The
person, organisation or corporate body who is involved in a
dispute referred to Resolve under these Rules. |
| Lead
Arbitrator |
The
arbitrator that presides at an arbitration. |
| Costs |
The
fees and expenses. |
In
these Rules a word used in the singular includes the plural and
the masculine includes the feminine.
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1 Purpose of Resolve
1.1 The principal purpose of Resolve is to assist in the biblical resolution of disputes between
Christians of any denomination or background and in reconciling the parties by providing advice,
mediation and, if necessary, arbitration.
1.2 Christians for the purposes of these Rules are all believers who recognise and publicly
confess the Trinity of one God, Father of Jesus Christ whose virgin birth, divinity, atoning death
for the salvation of mankind, bodily resurrection and Lordship are the foundation of their faith.
1.3 It is a fundamental principle of Resolve that reconciliation between the parties shall be
pursued at all stages of any dispute. Arbitration is normally only available where mediation has
been tried and has been unsuccessful.
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2 Structure of Resolve
2.1 Resolve is a non-profit making company limited by guarantee and is administered by a
Board of Directors through a Executive Director.
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3 Availability of Resolve
3.1 Resolve is available to all Christians regardless of their church affiliation and also to
non-Christians provided they accept the Christian nature of the Service and provided they accept
the Rules set out herein.
3.2 The Board may refuse to accept applications if it considers that either the publicly expressed
beliefs of a prospective party or the nature of the dispute itself are incompatible with the Christian
nature of the service.
3.3 The Board always retains discretion as to whether to accept or refuse a reference to Resolve.
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4 Applicable Law
4.1 Mediators and Arbitrators shall take into consideration all relevant Statute and Common Law
but the Bible shall be the supreme authority governing every aspect of the mediation and
arbitration procedure. Substantive issues of law shall be determined by arbitrators according
to the law of England.
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5 Representation
5.1 Any party seeking to use Resolve under these Rules may choose to be assisted at any stage by
a qualified lawyer or by a friend or by an expert provided that the Executive Director and all
parties are given notice of the name and address of the representative not less than 21 days
before any hearing. In no circumstances will Resolve provide any party with legal or other expert
advice or representation, and nothing said by or on behalf of Resolve either before, during or
after the mediation or arbitration process shall be construed as such.
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6 Withdrawal from the Process
6.1 The mediator may withdraw at any time and terminate the mediation if he considers that
mediation is inappropriate or has no prospect of being effective.
6.2 Any party may withdraw from mediation at any time unless they have entered into a
mediation/arbitration agreement at the outset in which case they may not withdraw whilst
the mediation or arbitration process is continuing except with the consent in writing of
all other parties.
6.3 The arbitrator may not withdraw after accepting nomination except for the most compelling
personal reasons and then only with the consent of the Board or in the event of an unforeseen
conflict of interest preventing him from continuing.
6.4 No party who has signed an arbitration agreement may withdraw from the arbitration except
with the consent in writing of all other parties.
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7 Request for Advice
7.1 Any person may seek advice from Resolve concerning the resolution of a dispute by contacting
the Executive Director who, at his discretion, may offer or decline to offer advice or refer the
enquirer to another suitable person, provided that any such advice shall only be given on the
basis that the enquirer implicitly agrees to accept these Rules whether or not any formal or written
agreement to this effect is made.
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8 Request for Mediation
8.1 Any person may initiate mediation by making a request in writing to the Executive Director
for a copy of a mediation or mediation/arbitration agreement which when signed by all parties
and received by Resolve shall constitute a valid request for mediation.
8.2 Upon receipt of the request for mediation under Rule 8.1 above, the Executive Director shall
send to each party a copy of the appropriate agreement (either a mediation or a mediation/arbitration
agreement), a copy of a fees agreement and a questionnaire concerning the dispute. If, within
28 days of the agreements being despatched, any party fails to sign and return the agreements
and any fees requested on account, the request for mediation shall be deemed to have been rejected.
8.3 The Executive Director may, at his discretion, postpone commencement of mediation until reasonable
efforts have been made by the parties to resolve the dispute in private or with the help of their
churches in accordance with Matthew 18:15-20 and 1 Corinthians 6:1-8.
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9 Appointment of the Mediator
9.1 Within 14 days of receipt of the signed documents and the fees referred to in Rule 8.2 above, the
Board shall, if it accepts the request for mediation, nominate the mediator and forthwith notify all
parties of the mediator's name and address.
9.2 If any party objects to the nominated mediator, he shall submit his objections in writing to the
Executive Director not later than 14 days after receiving notification. If such objections are
considered by the Board to have substance, it shall forthwith nominate another mediator and the same
procedure and time limits for objection shall thereafter apply.
9.3 If no notice of objection has been received by the Executive Director within the time limit set
out above, the parties shall be deemed to have accepted the nominated mediator.
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10 Mediation Procedure
10.1 From the time the mediator is appointed until termination of Resolve's involvement in the
dispute, no party shall take any action against any other party, whether through the courts or otherwise,
to further his interest in the dispute. Failure to comply with this Rule shall be deemed to be withdrawal
from the mediation procedure.
10.2 Following the parties' acceptance of the nomination of the mediator, the mediator shall consult
with the parties and/or their representatives either together or individually and then establish such
timetable and procedural rules for the conduct of the mediation as he thinks reasonable. At any stage of
the proceedings he may request the production of documents or oral explanations from the parties provided
that at all times he acts reasonably, fairly and impartially.
10.3 All parties or their representatives shall have the right to submit any document or to make any
oral representation to the mediator at any stage in the proceedings.
10.4 The mediator shall call together the parties and their representatives (if any) at a convenient
time and location for a private informal mediation meeting with a view to resolving the dispute and
reconciling the parties. A mediation meeting will normally include an introduction and opening prayer,
statements by each party clarifying the issues between them, presentation of each party's claims and an
opportunity for the other to respond, questioning by the mediator, discussion (sometimes in private
without the other party) with the mediator, application of relevant biblical principles, exploration of
possible solutions, agreement on a solution in writing, closing comments and prayer.
10.5 If the parties cannot reach agreement, any party may request the mediator to give an advisory
(non-binding) opinion as to what each party should do to resolve the dispute and facilitate reconciliation.
10.6 If necessary, the mediator may adjourn the meeting to continue at a later date.
10.7 The mediator, with the consent of the parties, may at any stage of the proceedings attempt to
draft a settlement agreement if he considers it appropriate to do so.
10.8 Any settlement agreement shall be based upon biblical principles of justice and righteousness
and shall be essentially an instrument of reconciliation between the parties and, when signed by all
parties, shall be binding upon each.
10.9 A copy of the settlement agreement shall be sent to the Executive Director and, except as
provided in these Rules, shall not be disclosed to anyone outside Resolve unless this is specifically
authorised in writing by all parties.
10.10 If the dispute is not resolved as a result of the mediation procedure, the mediator shall inform
the Executive Director who may, if considered appropriate, invite the parties to submit the dispute to
arbitration under these Rules. The mediator shall not serve as arbitrator in the same dispute unless all
parties agree that he should.
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11 Request for Arbitration
11.1 Arbitration of a dispute shall only be available if mediation of the dispute has been tried
without success, unless the Board agrees that a referral may proceed directly to arbitration.
11.2 Any party seeking arbitration shall submit an application in writing to the Executive Director
setting out the names and addresses of the parties, a description of the nature and circumstances of
the matters in dispute, the issues to be determined by the arbitrator and confirmation that the
application has been served upon all other parties to the dispute.
11.3 Upon receipt of the application for arbitration under Rule 11.2 above, the Executive Director may,
if he considers the case appropriate for arbitration by Resolve, send a copy of an arbitration agreement
and a copy of a new fees agreement to each party. If, within 28 days of the agreements being despatched,
any party fails to sign and return the agreements or fails to pay any fees requested on account, the request
for arbitration shall be deemed to be rejected.
11.4 Within 21 days from the date of receipt of the applicant's statement under Rule 11.2 above, the
respondent party or parties shall prepare a written reply and shall send copies to the Executive Director
and all other parties. Such reply shall include an answer to the applicant's claim together with a short
description of the nature and circumstances of the dispute and a statement of the issues which that party
seeks to be determined by the arbitrator.
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12 Appointment of the Arbitrator
12.1 Within 14 days of receipt of the documents referred to under Rule 11.4 above, the Board shall
nominate the arbitrator and the Executive Director shall forthwith notify all parties of the arbitrator's
name and address. If any party objects to the nominated arbitrator, the same procedure shall apply as is
set out in Rule 9.2 in respect of a mediator.
12.2 If no notice of objection has been received within the time limit set out above, the parties shall
be deemed to have accepted the nominated arbitrator.
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13 Arbitration Procedure
13.1 Within 28 days of the appointment of the arbitrator or within 28 days of receipt of all parties'
statements as required by these Rules, the Executive Director shall call the parties and the arbitrator to
a meeting at a time and place convenient to all concerned in order to discuss and establish a timetable,
rules of procedure, the date and venue for the arbitration, the issues to be determined by the arbitrator
and any other relevant matters. In the event of disagreement concerning any of the above matters, the
Executive Director, after consulting with the arbitrator, shall decide and his decision shall be final.
13.2 At the first hearing and until such time as the arbitrator decides that it is not possible to do so,
he shall attempt to assist the parties to resolve the dispute themselves and to be reconciled notwithstanding
the fact that mediation has previously been unsuccessful.
13.3 Parties may call witnesses of fact and/or expert evidence provided that such evidence is relevant.
Not less than 28 days before any hearing, the names of all witnesses including experts which a party intends
to call shall be notified to the other parties and to the arbitrator together with a written statement
setting out the substance of any expert evidence.
13.4 The arbitrator shall consider all the evidence submitted by the parties both written and oral but
he may exclude any irrelevant evidence including any which is manifestly false, derogatory or offensive.
13.5 Witnesses shall be questioned with fairness and kindness and offensive or irrelevant cross-examination
shall not be permitted.
13.6 The arbitrator shall be free to question the parties and their witnesses, to adjourn for additional
evidence to be obtained or for documents to be disclosed or, in exceptional circumstances, to seek expert
assistance where this is necessary for the determination of the issues.
13.7 If any party fails to comply with these Rules or the directions of the arbitrator during the
proceedings, the arbitrator may consult the Board and with the Board's consent may dismiss the proceedings.
Thereafter the arbitration shall only be reinstated if there is an application in writing by all parties to
the Board and the Board gives its consent.
13.8 In the event that the parties reach a settlement, the arbitrator shall prepare a settlement agreement
which shall be signed by all parties and by the arbitrator himself.
13.9 Not more than 21 days after the completion of the arbitration, the arbitrator shall submit his
determination to the Executive Director who shall forthwith notify all parties and where appropriate the
parties' church leaders.
13.10 Proceedings are subject to the Arbitration Act 1996 and any amendments to that Act.
13.11 If the arbitration is conducted by more than one arbitrator and they are not unanimous in their
determination, the view of the majority or, if there is no majority view, the view of the lead arbitrator
shall be decisive.
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14 Failure to Comply with the Determination
14.1 In the event of non-compliance with any part of the arbitrator's determination, the interested party
may apply to the Board and request its intervention.
14.2 If the Board is unable to obtain voluntary compliance by the other party, the interested party is
free to seek enforcement through the civil courts.
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15 Right to Challenge the Determination
15.1 Within 21 days of being notified of the arbitrator's determination any party may submit to the
Board a claim against that determination but only on the grounds that it contains a manifest material
mistake or an error in calculation.
15.2 The Board will consider such claim, consult the arbitrator and may, if it thinks it is just to
do so and at its sole discretion, amend the determination. If it does so, the amended determination shall
forthwith be notified to all parties and shall have effect as if made by the arbitrator in the first place.
15.3 The determination by the arbitrator or the amended determination by the Board shall be final and
binding on all parties. There shall be no right of appeal, the parties being deemed to have waived all
rights of appeal, except as expressly provided herein, by submitting to arbitration under these Rules.
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16 Costs
16.1 Subject to the first thirty minutes of discussion or advice being free of charge, liability to
pay costs arising out of a request for advice pursuant to Rule 7 above shall be on such terms as may be
agreed between the enquirer and the Executive Director or any other advisor to whom he refers the dispute.
16.2 Liability to pay costs following a request for mediation and/or arbitration shall arise upon
acceptance of the request by Resolve and shall be in accordance with the terms of the fees agreements
referred to herein which all parties shall sign as a precondition of Resolve accepting their request.
16.3 Subject to any agreement between the parties and subject to any award which may be made by an
arbitrator, each party shall be responsible for all its own costs including the costs of his own
representatives whether lawyers, experts or others, and each party shall be responsible for half the
costs charged by the mediator or arbitrator.
16.4 An arbitrator shall have complete discretion to make such orders for costs as he thinks fair
and reasonable in all the circumstances and by agreeing to submit a dispute to arbitration, all parties
shall be deemed to waive any right of appeal in respect of a costs order.
16.5 The mediator and arbitrator shall always conduct proceedings in such a way as to minimise costs.
16.6 At any stage of mediation or arbitration proceedings, any party may apply to the Board for
financial assistance on the grounds of financial difficulty and if, in the opinion of the Board, the
circumstances warrant it, that party's liability for costs may be limited or waived or a payment plan
offered provided that to do so would not unfairly prejudice any other party.
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17 Confidentiality
17.1 All communications by or between any party, Resolve, or an advisor, mediator or arbitrator
appointed by Resolve, concerning any dispute referred to Resolve under these Rules, shall be treated
as settlement negotiations and shall be without prejudice and inadmissible for any purpose in a civil
court except as provided herein.
17.2 All communications referred to above shall be strictly confidential and shall not be disclosed
to any other person or organisation by the mediator, arbitrator, Resolve or any party except as provided
under these Rules or agreed by all parties.
17.3 Rules 17.1 and 17.2 above include all oral, written or electronic communications and all records,
reports, letters, notes, discs, tapes and other documents received or produced as part of the process
under these Rules except for those that existed prior to Resolve being requested to act which were
otherwise open to discovery apart from proceedings under these Rules.
17.4 Neither the mediator nor the arbitrator shall disclose to any person or organisation any
communication referred to above except to the members of the Resolve Board who themselves shall not
disclose any such information to any other person except as provided under these Rules or as agreed by
all parties.
17.5 Resolve, or a mediator or arbitrator appointed under these Rules, may disclose communications
referred to above, and the parties hereby agree to waive confidentiality and not to hold Resolve or a
mediator or arbitrator in any way liable for doing so, under the following circumstances:
(1) when an arbitrator consults with outside experts regarding particular issues or problems relating
to a dispute which has been referred to Resolve under these Rules;
(2) when compelled by statute or by a court to disclose the information;
(3) when an arbitration agreement or determination has been contested or appealed;
(4) when the Board deems it appropriate to discuss a case with the church leaders of parties who
profess to be Christians.
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18 Church Involvement
18.1 Where the Board deems it appropriate, Resolve may discuss a case with the church leaders of
parties who profess to be Christians. If a party who professes to be a Christian refuses to abide by
an agreement reached during mediation or an arbitrator's determination, either Resolve or any party
may report the matter to the leaders of that person's church and request that they actively participate
in resolving the dispute.
18.2 If a church chooses to become actively involved, it may, at its discretion, review what has
transpired during mediation, obtain such additional information as it considers would be helpful, and
take whatever steps it considers necessary to facilitate reconciliation and promote a biblical
resolution of the dispute in accordance with Matthew 18:15-20.
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19 Exclusion of Liability
19.1 Neither Resolve nor any advisor, mediator or arbitrator acting pursuant to a request or referral
under these Rules, shall be liable to any party or person for any act or omission or damage, which may
arise out of any advice given or out of the conduct of any mediation or arbitration under these Rules.
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